SHIPPING COSTS

Country

Price

Estimated Delivery From Dispatch Date

Australian Orders | Under $250.00 AUD

$10.00 AUD

2-5 business day (metro areas only)

Australian Orders | Over $250.00 AUD

Free

2-5 business day (metro areas only)

New Zealand

$15.00AUD

6+ business days (metro areas only)

Rest Of The World

$40.00 AUD

6+ business days (metro areas only)

 DISPATCHING YOUR ORDER

All orders purchased via www.gingerandsmart.com will be processed within 2-3 business days. There may be a slightly longer processing time during sale events and new collection launches. Once your order has been placed you will receive an order confirmation email. Upon despatch, you will immediately receive another confirmation email with your tracking number.

We use both Australia Post eParcel for our deliveries within Australia & Australian Post International for all our international deliveries. Currently we are unable to offer “Authority to Leave” and all parcels must be signed for upon delivery. We recommend using a shipping address where someone one will be available to sign for the delivery during business hours.

INTERNATIONAL ORDERS | DUTIES & TAXES

All applicable import duties and taxes are not included in the item price or shipping cost and will not be charged by Ginger and Smart. These charges are your responsibility and payment of these may be necessary to release your order from customs on arrival in your selected shipping country.

TRACKING YOURS ORDERS

For the most up to date information on the status of your delivery, you can follow the relevant link from your Shipping Confirmation Email which will allow you to track your delivery at any time. Please note that tracking information may not be available online for 24 hours after dispatching your order.